Privacy Policy

1. Introduction

TeenX ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our app and website. We designed this policy to be easy to understand because we believe you have the right to know exactly what happens with your data.

2. What Data We Collect

3. Why We Collect Your Data

• To provide the app: Your data powers features like goal tracking, journaling, mood tracking, and personalized insights.
• To keep you safe: We may detect signs of distress in your journal entries and provide crisis resources. This is never shared without your knowledge.
• To improve the app: Anonymous usage patterns help us understand which features help teens the most.
• To comply with the law: We verify your age to apply COPPA and GDPR protections as required.

4. How Long We Keep Your Data

We keep your data for as long as your account is active. If you delete your account, we permanently remove all your personal data from our servers within 30 days. We may keep anonymized, non-personal data for analytical purposes after deletion.

5. Who Can See Your Data

• You: You have full access to all your data at any time.
• Your parent or guardian:If you're under 16 and they provided consent, they may request access to understand what data we hold about you. Your journal entries and private thoughts are not shared by default.
• Our team: A small number of trusted team members who maintain the app. They follow strict data protection rules.
• Law enforcement: Only if legally required, and we would notify you if possible.

6. Third-Party Processors

We use a limited number of trusted services that help run the app:

• AI processing: Journal analysis and insights are processed by AI models. Your data is sent to these services only when you use those features, and is not used to train AI models.
• Database hosting: Your data is stored in a secure, encrypted database.

We do not use advertising networks, data brokers, or analytics services that track you across other websites.

7. Your Rights (GDPR & COPPA)

Depending on where you live, you have strong rights over your data:

• Right to Access: You can request a copy of all data we hold about you (GDPR Article 15).
• Right to Export: Export all your data in a readable format (GDPR Article 20). Available in Settings.
• Right to Delete:Permanently delete your account and all associated data (GDPR Article 17, "Right to be Forgotten"). Available in Settings.
• Right to Correct: Update or correct your personal information at any time.
• Right to Object: Object to how we process your data.
• Right to Withdraw Consent: If consent was given by your parent/guardian, they can withdraw it at any time, and we will delete your data.

8. COPPA Compliance (Children Under 13)

TeenX complies with the Children's Online Privacy Protection Act (COPPA). If you are under 13, we require verifiable parental consent before collecting any personal information. Your parent or guardian can review, modify, or delete your information at any time by contacting us. If we discover we have collected information from a child under 13 without parental consent, we will delete it promptly.

9. Data Security

We use industry-standard security measures to protect your data, including encryption in transit and at rest. While no system is 100% secure, we take every reasonable precaution to keep your information safe. We regularly review and update our security practices.

10. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to contact us about anything privacy-related: